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Discussion topic: New Puck, New Problems

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This message was authored by: Johndm1957

Re: New Puck Condition

So I guess greasy fingerprints on the puck without a peel off  plastic protector means is second hand, but works ok so far which is a bonus 

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This message was authored by: Johndm1957

Re: New Puck, New Problems

So puck 3 installed on Wi-Fi, got a 350 meg connection speed, where Ethernet was only 80 meg.

i had assumed the puck had a proper 1000 Ethernet port not an old 100 one?

connected fine to my 5ghz network 

 

This message was authored by: Mister_Dalek

Re: New Puck, New Problems


@Johndm1957 wrote:

So puck 3 installed on Wi-Fi, got a 350 meg connection speed, where Ethernet was only 80 meg.

i had assumed the puck had a proper 1000 Ethernet port not an old 100 one?

connected fine to my 5ghz network 

 


The pucks have always had the 100Mbps limit on the ethernet port. 

It's more than enough speed needed for any stream really, but the connection to Sky's servers needs to be consistent. 

This message was authored by: Mister_Dalek

Re: New Puck Condition


@Johndm1957 wrote:

So I guess greasy fingerprints on the puck without a peel off  plastic protector means is second hand, but works ok so far which is a bonus 


Correct. As long as it functions, that's all that really matters. You don't own it anyway as all pucks are loaned for the duration of your subscription. 

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This message was authored by: Johndm1957

Re: New Puck Condition

Not true, I own a puck as early adopters had to buy one at 39.99 

This message was authored by: SKY1992bf

Re: New Puck Condition

Posted by a Superuser, not a Sky employee. Find out more

@Johndm1957 wrote:

Not true, I own a puck as early adopters had to buy one at 39.99 


@Johndm1957  Whilst you may own yours

 

any ordered from 23rd February 2023 are loaned properly so @Mister_Dalek is technically correct 


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Avatar for Johndm1957
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This message was authored by: Johndm1957

Re: New Puck, New Problems

Not really correct, he stated 'all pucks' are loaned 

This message was authored by: Mister_Dalek

Re: New Puck, New Problems


@Johndm1957 wrote:

Not really correct, he stated 'all pucks' are loaned 


Semantics. They are all loaned now. I used to own one as it was purchased for £20 from Sky in October 2022. I sold it for £80 on eBay at the beginning of the year. 

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