Hi @Allanjenny69
You will need to provide some more information. But Sky doesn't have anything to do with Netflix credentials. Sky takes over the billing when you first sign in, but other than that profiles and account is Netflix's responsibility.
If you are saying you are signing in with your username and password and then seeing some new profiles, it could be that you have been hacked. You will need to speak to Netflix as per the information on their support pages.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
