This discussion topic has been answered Discussion topic: Netflix log in problems

This message was authored by: msindie20 · ‎23 Jun 2026

Hi I have Sky Essentials TV package and Netflix comes with this. However, each time I try to log in, it asks me for payment and just keeps sending me on a loop. Can anyone help please ? Thx

This message was authored by: mikealanr · ‎23 Jun 2026

Hi @msindie20

Try activating online instead of via your TV.

Instructions here: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr · ‎23 Jun 2026

Hi @msindie20

Try activating online instead of via your TV.

Instructions here: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

This discussion topic has been answered Discussion topic: Netflix log in problems

Netflix log in problems

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