Netflix issue on Sky Stream

[OwlyT]

Hello, I have a Netflix Account that is billed through Virgin Media, but also my Sky Account has it .Netflix included. I can no longer log into Netflix on Sky Stream and there is a weird profile in Spanish which has a profile lock. Both Sky and Netflix Help Cenyte are unable to help. Has anyone else had the same issue?

[OwlyT]

I can't amend my typos yet!

[Jporch316]

Hi @OwlyT 

sounds like your Netflix account has been hacked 

see link below on Netflix site to report 

https://help.netflix.com/en/node/111934

[OwlyT]

Thanks very much Jporch316!