0

Discussion topic: Netflix , changing emails

Reply
This message was authored by: Kalesha

Netflix , changing emails

My Netflix is paid through my sky bill, however the email account it was attached . There person no longer lives with me and I want to add my own account and stop paying for thier service how do I fix this problem?

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: Netflix , changing emails

Posted by a Superuser, not a Sky employee. Find out more

@Kalesha wrote:

My Netflix is paid through my sky bill, however the email account it was attached . There person no longer lives with me and I want to add my own account and stop paying for thier service how do I fix this problem?


@Kalesha the only way is to contact Netflix and ask them to delink the Netflix account from your Sky account. You also need to make sure you are logged out of that Netflix account on your Sky device. Once Netflix have delinked the account you need to login to Netflix on your Sky device using your Netflix credentials and that should then link your Netflix account with your Sky account.

 

 

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply