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Discussion topic: Netflix black screen

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This message was authored by Whitneyjj This message was authored by: Whitneyjj

Netflix black screen

Hello. 

I've tried clicking on the Netflix app but it's just a black screen? I've also tried refreshing my apps but not sure if it's refreshing properly? Help please.

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Netflix black screen

Have tried a Settings Restart?

 

The app refresh takes hours it is not instant😉

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Whitneyjj
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This message was authored by Whitneyjj This message was authored by: Whitneyjj

Re: Netflix black screen

Brilliant thank you. 

how do you do the settings restart? Thanks for getting back to me.

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Netflix black screen

Go to Settings>Systems Management>Resets & Updates
Select Restart device

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