0

Discussion topic: Netflix black screen

Reply
This message was authored by: Whitneyjj

Netflix black screen

Hello. 

I've tried clicking on the Netflix app but it's just a black screen? I've also tried refreshing my apps but not sure if it's refreshing properly? Help please.

Reply

All Replies

This message was authored by: Exiled-in-HH

Re: Netflix black screen

Have tried a Settings Restart?

 

The app refresh takes hours it is not instant😉

=============•===========
Avatar for Whitneyjj
Level 1 icon
Topic Author
This message was authored by: Whitneyjj

Re: Netflix black screen

Brilliant thank you. 

how do you do the settings restart? Thanks for getting back to me.

This message was authored by: Exiled-in-HH

Re: Netflix black screen

Go to Settings>Systems Management>Resets & Updates
Select Restart device

=============•===========
Avatar for Whitneyjj
Level 1 icon
Topic Author
This message was authored by: Whitneyjj

Re: Netflix black screen

Brilliant it worked thank you! 

This message was authored by: Veii

Re: Netflix black screen

I'm getting this now after the last update. Works after a settings restart and using Netflix first, but if I use live TV first then a black screen if I try to open Netflix directly or something via the continue watching rail. 

Reply