This discussion topic has been answered Discussion topic: Netflix and Additional user
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Message posted on 04 Jan 2024 02:43 PM
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Hi
We've recently installed Sky Stream and was looking to incorporate our Netflix account but wondered if it's actually worth it.
Reason being is that I pay the 4.99 a month for my mum to have access to Netflix, I understand if I transfer the account over she'll be removed.
I'm happy to keep them separate to keep her access but wondered if anyone knew of a smarter way of doing it?
Thanks in advance
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Message posted on 04 Jan 2024 03:04 PM
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If you are paying currently for the "Extra Member" feature in Netflix so that your Mum can use it then yes you will need to keep your billing with Netflix. Currently Netflix don't allow third party resellers to offer the "Extra Member" add-on to accounts, this can only be obtained directly from Netflix.
You should note that the way netflix works on Sky, is that when you login to your netflix account on the Sky platform it will link your netflix and sky accounts together and switch the billing across. So to avoid the billing from being switched you won't be able to login to Netflix on the Sky Stream, as per my understanding.
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Message posted on 04 Jan 2024 02:56 PM
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Re: Netflix and Additional user
Is your mother in the same property as you ? Netflix accounts can no longer be shared to other households.........
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 04 Jan 2024 02:57 PM
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Re: Netflix and Additional user
No she's not, which is why I pay for her to be an additional user...
Message posted on 04 Jan 2024 03:04 PM
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If you are paying currently for the "Extra Member" feature in Netflix so that your Mum can use it then yes you will need to keep your billing with Netflix. Currently Netflix don't allow third party resellers to offer the "Extra Member" add-on to accounts, this can only be obtained directly from Netflix.
You should note that the way netflix works on Sky, is that when you login to your netflix account on the Sky platform it will link your netflix and sky accounts together and switch the billing across. So to avoid the billing from being switched you won't be able to login to Netflix on the Sky Stream, as per my understanding.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 04 Jan 2024 03:08 PM
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Re: Netflix and Additional user
Thought so, thank you!
Message posted on 04 Jan 2024 05:15 PM
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Re: Netflix and Additional user
Is it because Sky wouldn't want to hand over 100% of the extra user revenue.... BUT expect a cut🤔
Message posted on 31 May 2025 08:31 PM
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Re: Netflix and Additional user
Just found this out today and it removed me as as an add on user from my dads account. Not brilliant wanted to use the sky stream s my main streaming device for Netflix etc not gonna create a new account and pay for it when I can get it free and just use tv app. What a shame
Message posted on 31 May 2025 09:12 PM
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Re: Netflix and Additional user
@mitchellsx wrote:Just found this out today and it removed me as as an add on user from my dads account. Not brilliant wanted to use the sky stream s my main streaming device for Netflix etc not gonna create a new account and pay for it when I can get it free and just use tv app. What a shame
If you don't have the same IP address as your dad then your TV app will soon stop working ........
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 31 May 2025 10:58 PM
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Re: Netflix and Additional user
@mitchellsx wrote:Just found this out today and it removed me as as an add on user from my dads account. Not brilliant wanted to use the sky stream s my main streaming device for Netflix etc not gonna create a new account and pay for it when I can get it free and just use tv app. What a shame
Also you get Netflix free as part of your sky subscription?
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
Message posted on 01 Jun 2025 09:45 AM
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Re: Netflix and Additional user
Hi,
No on netflix you can have it so the payer of the netflix subscription can invite another user to be part of there subscription. They have to pay another 5.99 a month for this and I can use my own email address. You can be in a different household.
I know I get the free netflix but using my other account I get premium netflix which is what my dad has.
Message posted on 01 Jun 2025 10:04 AM - last edited: 01 Jun 2025 10:07 AM
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Re: Netflix and Additional user
@mitchellsx wrote:
Hi,
No on netflix you can have it so the payer of the netflix subscription can invite another user to be part of there subscription. They have to pay another 5.99 a month for this and I can use my own email address. You can be in a different household.
I know I get the free netflix but using my other account I get premium netflix which is what my dad has.
Yes, if you still want to keep your Premium tier, you are better off not using the Sky Stream Netflix and continue using your Dad 'member' offering, as the Premium fee per month on top of the Sky Stream Netflix free with ads would be an additional £13.49 a month.
Have you managed to get your email back on your Dads 'member' account now?
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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