Discussion topic: Netflix activation
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Message posted on 13 Oct 2026 04:06 PM
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Netflix activation
Hi, I have Sky Ultimate TV, which includes Netflix. In My Sky, Netflix says “Already yours” but there is no activation option. When I try to create a Netflix account on my phone, it asks for payment details. I haven’t set up my Sky Q box yet. Please help me activate Netflix through my Sky subscription without paying a separate subscription
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Message posted on 14 Oct 2026 01:29 PM
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Re: Netflix activation
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Message posted on 14 Oct 2026 03:14 PM
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Re: Netflix activation
As you say you have not set up your sky Q box yet but here is how i did it for sky stream (it will be exactly the same) , on your Sky Q launch netflix & select create account or get started , when asked for an email adress , put in your SKY email adress the same one you use to log into sky , this will make a new account & sighn you in to it & when you look at the account section on the phone app it will say what plan you have & "Billed through Sky" , thats how i done it , as for linking to an existing account i cant say as my existing account is linked to another provider so i just made a new one with my Sky login details, was just easier.
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