Netflix Buffering

[Norman+Mc]

I'm into the second week with Stream, all is working ok but a few issues, the main one being some buffering on Netflix, all other apps seems fine, the Wi-Fi  speed is good with no other issues throughout the house. Netflix also works perfectly on other devices.

Anothervisuecis that a show I've watched the last time I tried Stream is still showing on my Playlist and Continue watching sections despite it not being ticked. I tried fast forwarding and wt hing the last minute thinking it would drop off but no! It's playing havoc with my OCD 🤣

Any help would appreciated.

[Stephen+Mourton]

@Norman+Mc   Scroll down in your Playlist and you will see Manage Playlist. In there it will list all the programs you have selected for your Playlist, find the one you want to remove and click Remove.

[Norman+Mc]

Thanks, got that show deleted now.

Any ideas on the Netflix issue?

[Stephen+Mourton]

Regarding Netflix only buffering and no other apps, is not a fault I have noticed others having.  If others have I'm sure they will step in and comment.  You could try going into Settings (just ask voice search for settings or scroll to the bottom of your Home Screen) and find App Refresh.  It takes a while to run but when completed see if that helps.  

[Fothergill1]

@Norman+Mc  This is not an issue I have experienced but have you tried reloading Netflix in case it has developed a software fault? You will find this option in the "Get Help" menu.   Whilst in that menu why not also run a Network check to see what wi-fi speed you are getting (I wouldn't think this is an issue if other Apps are working correctly).  The last think I can suggest is to sign out of Netflix and then back in again but make sure you have your password handy.

Good luck 🤞