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Discussion topic: NO Picture from puck

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Avatar for james2190
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This message was authored by: james2190

Message posted on ‎01 Apr 2025 06:37 AM

NO Picture from puck

I do not have a picture from my Puck. I have changed all inputs and the HDMI Cable but still no Picture.

The TV is on.

Can somebody out there help.

 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎01 Apr 2025 06:59 AM - last edited: ‎01 Apr 2025 07:01 AM

Re: NO Picture from puck

Posted by a Superuser, not a Sky employee. Find out more

First,

Would suggest trying a restart of your Sky Stream box by removing from power for ten minutes.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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