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This discussion topic has been answered Discussion topic: NFL Live on Playlist episode order issue

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This message was authored by: MartinK

NFL Live on Playlist episode order issue

Is anyone else seeing ordering issues for episodes in the Playlist for NFL Live? For me the latest shows are being put at the end of the list with shows from a year ago at the start! Better than a week ago when the order was all over the place but still a lot of scrolling to find this week's shows.

 

Cheers


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This message was authored by: _Claire Answer

Re: NFL Live on Playlist episode order issue

Posted by a Sky employee

Hi @MartinK I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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This message was authored by: _Claire Answer

Re: NFL Live on Playlist episode order issue

Posted by a Sky employee

Hi @MartinK I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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This message was authored by: MartinK

Re: NFL Live on Playlist episode order issue

Thanks Claire,

 

Whilst they did contact me, turns out I needed to contact Viewer Relations instead. That said, someone else might have beaten me to it as the issue was resolved yesterday when I went to my Playlist (newest first episodes within the show) so all good. Thanks for the help.

 

Cheers,

 

Martin

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