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Discussion topic: NEW REPLACEMENT REMOTE CONTROL
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This message was authored by: Panam
Message posted on 13 Oct 2025 08:19 PM
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NEW REPLACEMENT REMOTE CONTROL
NEED TO FINE THE FORM TO ORDER A NEW REMOTE CONTROL
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This message was authored by: MarkGoldsmith
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Oct 2025 09:09 PM
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Re: NEW REPLACEMENT REMOTE CONTROL
@Panam wrote:NEED TO FINE THE FORM TO ORDER A NEW REMOTE CONTROL
You need to work through the help documentation first to see if the steps provided solve the problem before you can request a replacement: https://www.sky.com/help/articles/remote-control-help-sky-glass .
Its worth noting that it depends on the reason your remote is broken as to whether you will be eligible to get a replacement.
Sky Stream, Sky Glass Air and Sky Broadband customer
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