@Jackie1957 Your post has been moved from the Sky Go board as your issue has nothing to do with the Sky Go app.
Have you tried restarting your puck or refreshing the apps in the Stream setting menu
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
