My sky stream tv is not working

[TRACK1]

We have just come back from a holiday and the sky stream TV is not working 

[A+JW]

Could you provide any more information? Is there an on-screen message?

[Exiled-in-HH]

Do you mean a Sky Glass TV or a Sky Stream Puck attached to a TV?

[Phxntomation]

Hi @TRACK1 ,

Would you be able to provide more context about the issue?

Do you see any error messages? Does the device not turn on etc?

[Fothergill1]

@TRACK1 I'm not sure if you have a Glass TV or a Stream puck attached to a normal TV but either way the first thing to try is a reboot.  Simply switch off your Glass or Stream puck at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot.

If that doesn't help them post back with more information as suggested by @Phxntomation and @A+JW 

[Sky1934]

I had the same problem. Problem solved when I changed the batteries in the remote control !