Hi @Mark335
You will need to provide more information than stops working. What issue are you having? Is it a new puck? What's your broadband speed? Does it meet the minimum requirements of 25Mbps for HD and 30Mbps for UHD?
Remember we are fellow subscribers and not Sky, we have no information about your set up unless you tell us.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
