Hi @1945
This is a customer helps customer community and no one here can access your account. However see: https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bills
Billing starts: Once your services are activated
First payment due date: 3 days after activation
Payment amount: TV subscription (a month in advance) + TV credit agreement (monthly repayment, if you’re paying for a Sky Glass TV in monthly instalments)
For example, if you ordered on the 10 March and activated on the 15 March, your first bill payment will be taken on the 18 March. This payment covers the period from 15 March to 14 April, which includes a month in advance.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
