My Sky Stream Box will not come on.

[Trev11]

My Sky Stream box was freezing all the time so had to turn it off to reset it. Now it wont even turn on. 

[Mister_Dalek]

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@Trev11 wrote:

My Sky Stream box was freezing all the time so had to turn it off to reset it. Now it wont even turn on. 

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You'll need to ring Sky for a replacement puck if it's properly dead. 

[mikealanr]

Hi @Trev11 

Try the steps outlined here: https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck

If recovery doesn't work you will need to call Sky as we are fellow subscribers on the forum.

MikeAlanR