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Discussion topic: My Sky Contract

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This message was authored by: Grandkids07

My Sky Contract

I cancelled my Sky Contract as it was expiring on August 9th. They informed me I could still use my box until 31st August but the Sky Stream Box no longer works since I cancelled on 31st July why should I pay another month if I'm not able to use it. 

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This message was authored by: Angel_Aka

Re: My Sky Contract


@Grandkids07 wrote:

I cancelled my Sky Contract as it was expiring on August 9th. They informed me I could still use my box until 31st August but the Sky Stream Box no longer works since I cancelled on 31st July why should I pay another month if I'm not able to use it. 


They told you wrong. If your contract ended on August 9th then that's when service would stop. You pay a month in advance anyway, so you should only be billed up to the 9th. If you've paid anything beyond that then it will be refunded to you at some point. 

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