@Nixon2 the way it works is that you need to pay any early termination fees from Virgin and then claim these back from Sky as credit on your Sky account.
The process is all explained here: https://www.sky.com/help/articles/switching-credit-offer
Sky Stream, Sky Glass Air and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
