0

Discussion topic: Moving back with parents

Reply
This message was authored by: emmalouise88

Moving back with parents

I'm moving back to my parents house who already have sky. Is there anyway that sky will waiver my contract? 

Reply

All Replies

This message was authored by: BenJoBanjo

Re: Moving back with parents


@emmalouise88 wrote:

I'm moving back to my parents house who already have sky. Is there anyway that sky will waiver my contract? 


You'd have to demonstrate that you've had technical issues with the service. Sky have released customers from long term Stream contracts only after they've shown that they cannot achieve a reasonable level of service from the puck. This is normally down to broadband network issues which, after following Sky's troubleshooting, do not improve the service. 

If you've had a perfectly fine service during your contract so far then there's no reason for Sky to release you early without penalty. Give them a ring and negotiate. They might be lenient on you. 

Avatar for emmalouise88
Level 0 icon
Topic Author
This message was authored by: emmalouise88

Re: Moving back with parents

Thanks,

 

although as of late I've had a few issues with my internet which I have been I contact with sky, so imagine this will be on file. 

Reply