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This discussion topic has been answered Discussion topic: Missing episode!

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This message was authored by: Fergknapp1

Missing episode!

Is anyone else missing episode 6 of a knight of the seven kingdoms on their sky stream? 

It's just not there to select at all, which is very annoying having watched the 5th episode last night!

It's on the sky go app, just seems to be the steam puck is missing on.


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This message was authored by: mikealanr Answer

Re: Missing episode!

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fergknapp1 

 

It's likely an issue with metadata. Best course of action is to email sky's viewer relations team who will investigate and feedback as necessary. Their email address is: viewerr@sky.uk.

 

We are fellow customers here on the community.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Missing episode!

Posted by a Superuser, not a Sky employee. Find out more

Hi @Fergknapp1 

 

It's likely an issue with metadata. Best course of action is to email sky's viewer relations team who will investigate and feedback as necessary. Their email address is: viewerr@sky.uk.

 

We are fellow customers here on the community.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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