Discussion topic: Missed delivery
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Message posted on 02 Nov 2025 02:23 PM
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Missed delivery
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Message posted on 02 Nov 2025 02:57 PM - last edited: 02 Nov 2025 02:57 PM
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Re: Missed delivery
Have a read of what is mentioned here in this Sky help article on the delivery of a Sky Stream puck
If you've missed your delivery, you can reschedule it through the DPD or Royal Mailwebsites.
We’ll try to deliver your items up to three times. If we miss you a third time, your order will be returned to us and cancelled.
Items can't be left in a safe space, with a neighbour or collected from a local delivery depot. And the delivery address can't be changed after you've ordered
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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