Discussion topic: Missed delivery
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Message posted on 12 Feb 2025 09:32 PM
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Missed delivery
I missed my delivery for my sky stream box and now dpd are sending it back to sky, what do I have to do next to get it sent back to me?
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Message posted on 12 Feb 2025 09:47 PM
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Re: Missed delivery
@Taylor27 Phone Sky.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 13 Feb 2025 07:05 AM
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Re: Missed delivery
This is mentioned in the Sky delivery and returns help article;
If you've missed your delivery, you can reschedule it through the DPD website.
We’ll try to deliver your items up to three times. If we miss you a third time, your order will be returned to us and cancelled.
Items can't be left in a safe space, with a neighbour or collected from a local delivery depot. And the delivery address can't be changed after you've ordered.
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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