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Message posted on ‎06 May 2024 08:47 PM

Locked pin code

I tried to activate discovery+ but filed my PIN code 3 times and now I can't reset it. How can I reset ?

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This message was authored by: GD1 Answer

Message posted on ‎06 May 2024 08:54 PM

Re: Locked pin code

Posted by a Superuser, not a Sky employee. Find out more

@TS5  See the help guide here https://www.sky.com/help/articles/your-sky-glass-pin

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Confetti Ring
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Superuser
This message was authored by: GD1 Answer

Message posted on ‎06 May 2024 08:54 PM

Re: Locked pin code

Posted by a Superuser, not a Sky employee. Find out more

@TS5  See the help guide here https://www.sky.com/help/articles/your-sky-glass-pin

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎06 May 2024 09:28 PM

Re: Locked pin code

Thank you... didn't appreciate the 10 minute rule.  Sorted now. 

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