0

Discussion topic: Live tennis ATP final now

Reply
This message was authored by Bluebell23 This message was authored by: Bluebell23

Live tennis ATP final now

Why does the sound and commentary be completely out of sync with the pictures? Switched puck off and on still not working correctly. Sky tennis is a big product for sky? Why can't the commentators say 'some customers may have a sound problem'? We are trying to fix it? I can't be the only customer having problems! Sky  tells me my puck is streaming fine? Help help . This is so annoying and ruins the match

Reply

All Replies

This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Live tennis ATP final now

@Bluebell23 

The lip sync issues have been ongoing for a long time on Sky Stream. 

Sky are investigating. There is no timeline for a fix. 

Bluebell23
Topic Author
This message was authored by Bluebell23 This message was authored by: Bluebell23

Re: Live tennis ATP final now

Thanks for your reply, we pay enough money you'd think they could sort it out quickly? This is not the first time,  I have switch to watch the match on sky sports main event, then I came across a grey box to live sync, which has work, sound with pictures , but now I'm watching via SSMELHD(921) , match ended and it's cricket!! I generally watch on Sky Sports Tennis (407) back on sky tennis presenters talking and seems okay 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion