0

Discussion topic: Linking my account

Reply
Avatar for Autumnchild57
Level 0 icon
What's this?
This message was authored by: Autumnchild57

Message posted on ‎19 Jul 2025 01:58 PM

Linking my account

I've had sky stream for 6 months but it wouldn't come on today. I've followed all the steps to reboot but I now have a message to link my account but get a message 'restricted access' it doesn't even show that I have sky stream on my app, there's not even a contract on it. Im now stuck as I can't watch anything.
Report post
Post 1 of 3
184 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎19 Jul 2025 02:04 PM

Re: Linking my account

Posted by a Superuser, not a Sky employee. Find out more

@Autumnchild57  It sounds like you're using the worng Sky ID/Email with the mysky app as it would be highly unlikely for your account to disappear if you were using the correct details.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
179 Views
Reply
Avatar for Dizzy7777
Level 0 icon
What's this?
This message was authored by: Dizzy7777

Message posted on ‎24 Jul 2025 03:26 AM

Re: Linking my account

Cannot get it to work 

Report post
Post 3 of 3
120 Views
0 Likes
Reply
Reply