This discussion topic has been answered Discussion topic: Linking extra Netflix member to Sky Stream
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Message posted on 02 Mar 2024 11:18 AM
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I am an "extra member" on someone else's Netflix subscription for which they pay £4.99/month extra. I am trying to link this to my Sky Stream...but everytime I try to login to Netflix, Sky Stream wants me to choose a new Netflix package (premium, standard or free with ads). How do I login without subscribing to a new package?
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Message posted on 02 Mar 2024 11:26 AM - last edited: 02 Mar 2024 11:26 AM
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Hi @Sanjeev3
When you login to Stream on netflix it transfers the billing from netflix to Sky. As @Exiled-in-HH says extra users aren't supported:
"You can activate Netflix and link your account to your Sky package. Upon activation, any extra members on this Netflix account will be removed and you'll no longer be billed for them. Extra members will be notified by Netflix and can transfer their profile to a new Netflix account, which will be billed separately. Please visit the Netflix website for more information"
https://www.sky.com/help/articles/sharing-your-netflix-account#anchor1
To activate billing via sky for a netflix account see: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Message posted on 02 Mar 2024 11:22 AM
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Re: Linking extra Netflix member to Sky Stream
Sky Stream doesn't support Netflix extra member🤔
Message posted on 02 Mar 2024 11:26 AM - last edited: 02 Mar 2024 11:26 AM
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Hi @Sanjeev3
When you login to Stream on netflix it transfers the billing from netflix to Sky. As @Exiled-in-HH says extra users aren't supported:
"You can activate Netflix and link your account to your Sky package. Upon activation, any extra members on this Netflix account will be removed and you'll no longer be billed for them. Extra members will be notified by Netflix and can transfer their profile to a new Netflix account, which will be billed separately. Please visit the Netflix website for more information"
https://www.sky.com/help/articles/sharing-your-netflix-account#anchor1
To activate billing via sky for a netflix account see: https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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