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Discussion topic: Lagging tv

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This message was authored by: Eve27

Lagging tv

Our tv is constantly lagging and freezing 

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This message was authored by: Super+Anthony

Re: Lagging tv

It's been terrible on channel 922 during the live football this evening. I have informed Sky

(Please Note: I am Neurodivergent )
This message was authored by: MarkGoldsmith

Re: Lagging tv

Posted by a Superuser, not a Sky employee. Find out more

@Super+Anthony wrote:

It's been terrible on channel 922 during the live football this evening. I have informed Sky


Funny that - I've had the low latency UHD channel on for the time United Arsenal game and saw absolutely no issues.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Nigelb1972

Re: Lagging tv

@MarkGoldsmith same here. Watched on Live Sync UHD with no issues at all... 

This message was authored by: Super+Anthony

Re: Lagging tv

Aren't you lucky both of you. People are suffering like me and @Eve27. There is clearly still an issue on that channel and Sky have said there are still issues for some customers 

(Please Note: I am Neurodivergent )
This message was authored by: Jporch316

Re: Lagging tv

Posted by a Superuser, not a Sky employee. Find out more

Hi @Eve27 

 

which ISP are you with ?

 

alsomsounds like your wifi signal maybe strugggling ...... what speeds are you getting on your device 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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