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Discussion topic: Keeps freezing and needing restart

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This message was authored by: Mel176

Keeps freezing and needing restart

My puck keeps freezing mid-show, or going blank. It needs unplugging and restarting multiple times a day. It's very distruptive. Now it isn't even correcting when unplugged and restarted

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This message was authored by: Angel_Aka

Re: Keeps freezing and needing restart


@Mel176 wrote:

My puck keeps freezing mid-show, or going blank. It needs unplugging and restarting multiple times a day. It's very distruptive. Now it isn't even correcting when unplugged and restarted


Probably best call Sky and ask for a replacement puck to be sent out. All pucks are loaned to customers and will be swapped if they don't function correctly. 

This message was authored by: baron75mk3

Re: Keeps freezing and needing restart

Is it connected via WIF or cable ? 

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