Discussion topic: Keeps freezing and needing restart
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Message posted on 16 Oct 2026 10:05 AM
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Keeps freezing and needing restart
My puck keeps freezing mid-show, or going blank. It needs unplugging and restarting multiple times a day. It's very distruptive. Now it isn't even correcting when unplugged and restarted
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Message posted on 16 Oct 2026 10:15 AM
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Re: Keeps freezing and needing restart
@Mel176 wrote:My puck keeps freezing mid-show, or going blank. It needs unplugging and restarting multiple times a day. It's very distruptive. Now it isn't even correcting when unplugged and restarted
Probably best call Sky and ask for a replacement puck to be sent out. All pucks are loaned to customers and will be swapped if they don't function correctly.
Message posted on 16 Oct 2026 10:15 AM
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Re: Keeps freezing and needing restart
Is it connected via WIF or cable ?
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