Itv stutter - Live channel

[MrAlex94]

Hello, I seem to have issues with the itv channel,

One moment everythings fine and a smooth 50fps, then randomly it will get little stutters, for example watching deal or no deal the other night, when the camera pans to a contestant there was weird micro stuttering, it happened alot and is still happening as of today, When I rewind the stutters are still there upon playing back so i guess this is a live stream issue. I dont experience this with any other channel it just seems to be the ITV live stream

[Padam_Padam]

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@MrAlex94 wrote:

Hello, I seem to have issues with the itv channel,

One moment everythings fine and a smooth 50fps, then randomly it will get little stutters, for example watching deal or no deal the other night, when the camera pans to a contestant there was weird micro stuttering, it happened alot and is still happening as of today, When I rewind the stutters are still there upon playing back so i guess this is a live stream issue. I dont experience this with any other channel it just seems to be the ITV live stream

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Do you have a lot of image or motion processing options turned on on your TV? These can introduce micro-stutters and pixellation if not implemented well. Many cheaper TV's are quite poor at motion handling and it's always adviseable to turn such processing off. 

[MrAlex94]

Thanks for the reply, I have a pretty high end tv Sony X95L 65 inch to be exact, i have all motion settings off, always the first thing i disable, I dislike the soap opera effect 😅. It only happens with sky stream, I have just plugged in my old digital aerial and itv has no stutter, every other channel on sky stream seems to be smooth, I think this is just a problem with ITV honestly.

[Padam_Padam]

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@MrAlex94 wrote:

Thanks for the reply, I have a pretty high end tv Sony X95L 65 inch to be exact, i have all motion settings off, always the first thing i disable, I dislike the soap opera effect 😅. It only happens with sky stream, I have just plugged in my old digital aerial and itv has no stutter, every other channel on sky stream seems to be smooth, I think this is just a problem with ITV honestly.

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I seem to recall ITV's live stream was suffering from this a few weeks ago too, several people noticed it. 

Worth reporting it to ViewerR@sky.uk to make sure they do something about it. 

[MarkGoldsmith]

You wouldn't be the first person to notice issues recently with ITV's live streams.

Do you get the same issue if you watch the live stream via the ITV X on your puck?

[Exiled-in-HH]

Do you have the same issue accessing the live stream on sony tv's itvx app?