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Discussion topic: Issues logging on with new Sky Stream

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NickFrench31
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This message was authored by NickFrench31 This message was authored by: NickFrench31

Issues logging on with new Sky Stream

‎18 Oct 2023 04:29 PM

I'm just setting up my new Sky Stream and cannot log on

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Deedee36
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Superuser
This message was authored by Deedee36 This message was authored by: Deedee36

Re: Issues logging on with new Sky Stream

‎18 Oct 2023 04:43 PM

Posted by a Superuser, not a Sky employee. Find out more

@NickFrench31  what are you seeing on your screen??

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“Trying to help improve sky glass”
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Fothergill1
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Superuser
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Issues logging on with new Sky Stream

‎18 Oct 2023 06:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@NickFrench31 Are you trying to enter the activation code?  If so you need to be signed into your MySky account at www.sky.com

 

Once signed in navigate to https://www.sky.com/productsettings/streaming-tv/activate and input the code that you're seeing on your TV.

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