0

Discussion topic: Issue

Reply
This message was authored by: Streaming11

Issue

Keep getting message " please wait for your programme to load" then throws me off the channel back to main screen.

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: Issue

Posted by a Superuser, not a Sky employee. Find out more

@Streaming11 wrote:

Keep getting message " please wait for your programme to load" then throws me off the channel back to main screen.


First thing - Have you tried a reboot?

 

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply