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Discussion topic: Is anyone else having issues with YouTube on sky stream?

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Avatar for Gdeighton
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This message was authored by: Gdeighton

Message posted on ‎02 Mar 2024 11:09 AM

Is anyone else having issues with YouTube on sky stream?

I have switched tv on and a message saying that there was technical issues but as soon as Wi-Fi came on it went, but YouTube will not load, all the other apps are working and channels are working. Is anyone else having issues? Is there a way to try sort it? I've checked network issues and connection etc and it all working except YouTube
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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎02 Mar 2024 11:16 AM

Re: Is anyone else having issues with YouTube on sky stream?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gdeighton 

 

Working for me here. Try a reboot of your Puck. Also change the following settings, this will stop the WiFi disconnecting when in standby:

 

Go to Settings > startup and standby > turn "networked standby mode" ON and "Overnight power saving" OFF.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: JamesG33

Message posted on ‎01 Apr 2024 01:09 PM

Re: Is anyone else having issues with YouTube on sky stream?

@Gdeighton, I have youtube freezing. I can watch 30-40mins without interruption but then the app freezes. I either have to wait 5mins for it to reset itself or unplug the box. I have checked for updates, my apps and TV are all up to date and I've also cleared by previous viewing cache but the issue still exists, @Gdeighto

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