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Discussion topic: Incompatible Samsung tv and sky stream

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This message was authored by: Sandyuk1

Re: Incompatible Samsung tv and sky stream

Hi

Changed the tv to a LG smart tv AI 32LR60 at 1920 x 1080 resolution and still not connecting to sky stream . It's stuck on the "now connected screen ". 

 

I didn't have these issues with my previous 25 year old LG. No one seems to have a list of what new tv's will be compatible

 

This message was authored by: TimmyBGood

Re: Incompatible Samsung tv and sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Sandyuk1 wrote:

  It's stuck on the "now connected screen ". 


A puck struggling to connect with Sky servers isn't a television set  incompatibility: it's typically a WiFi or broadband problem with the puck itself.

 


@Sandyuk1 wrote:

 

No one seems to have a list of what new tv's will be compatible

 


Almost any current UHD television model is 'compatible' with Sky Stream (as in it will display an image over an HDMI cable) : any such list is entirely pointless.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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