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Discussion topic: If Sky watch this forum and want their spare puck back

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This message was authored by: kdp99

Message posted on ‎01 Sep 2024 05:55 PM

If Sky watch this forum and want their spare puck back

Just in case anyone from Sky keeps an eye on this forum. Sky were sending me a replacement Puck which was not needed and I asked to cancel. This was over a month ago.

 

It is stuck in limbo with the courier, Sky told me I had to cancel it with DPD as they could not and DPD says I can't and it is up to Sky. I can't get Sky customer services to take any notice.

 

I can postpone the delivery for a week, which I just keep doing. So Sky if you want the replecement Puck back talk to DPD !

k
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This message was authored by: GD1

Message posted on ‎01 Sep 2024 06:17 PM

Re: If Sky watch this forum and want their spare puck back

Posted by a Superuser, not a Sky employee. Find out more

@kdp99  Any Sky staff on the forum will have no idea who you are from your community login, it is not linked to your Sky account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: kdp99

Message posted on ‎01 Sep 2024 06:36 PM

Re: If Sky watch this forum and want their spare puck back

Good point thanks.

 

Sky reference for the issue

 

 CPLE Sky Stream complaint (KMM67950604V8465L0KM)

k
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