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Discussion topic: I’m trying to set up the system and I need a verification code. How do I get it please?

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This message was authored by: NIJD

I’m trying to set up the system and I need a verification code. How do I get it please?

I have sky account 

How do I activate the system? I don't have a verification code I have not been sent one and I can't find one in the box.

 

 

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This message was authored by: Fothergill1

Re: I’m trying to set up the system and I need a verification code. How do I get it please?

Posted by a Superuser, not a Sky employee. Find out more

@NIJD the activation code should appear on your TV screen during the setup process.

 

Once you have it log into your My Sky account at   https://www.sky.com/mysky

 

Once logged in go to https://www.sky.com/productsettings/streaming-tv/activate This is where you can enter your activation code that appeared on your screen during setup.

 

The following link is to a setup help guide if you encounter problems: https://www.sky.com/help/articles/setting-up-sky-glass-help 

 

There are also some informative setup videos on YouTube.

 

Also, if you are asked for a PIN the default is the last 4 digits of the phone number you have registered with Sky (you can change it later).

 

Good luck.

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This message was authored by: Michael1201

Re: I’m trying to set up the system and I need a verification code. How do I get it please?

I have a activate code 

This message was authored by: Mark39

Re: I’m trying to set up the system and I need a verification code. How do I get it please?

Posted by a Superuser, not a Sky employee. Find out more

@Michael1201 wrote:

I have a activate code 


OK. Anything we can help with?

This message was authored by: Fothergill1

Re: I’m trying to set up the system and I need a verification code. How do I get it please?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Michael1201 and welcome to the forum.  I am guessing you have your Activation code and now don't know what to do with it.  If I am correct have a look at post 2 of this thread.

 

If this is not your issue and you need some assistance please give some more details so a forum member can try to help.

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