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Discussion topic: I’m a celebrity problems

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This message was authored by: Geewhiz

I’m a celebrity problems

I try not to watch I'm a celebrity get me out of here live due to the amount of adverts so this series I've started watching it after it's been on for around 45-60 minutes.

 

The problem I'm having is I go into the playlist and start watching it but once the live program ends it just stops playing.   When I go back to the playlist it's only yesterday's episode that is available.

 

Is it just me or is any else having this problem?

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This message was authored by: MarkGoldsmith

Re: I’m a celebrity problems

Posted by a Superuser, not a Sky employee. Find out more

@Geewhiz wrote:

I try not to watch I'm a celebrity get me out of here live due to the amount of adverts so this series I've started watching it after it's been on for around 45-60 minutes.

 

The problem I'm having is I go into the playlist and start watching it but once the live program ends it just stops playing.   When I go back to the playlist it's only yesterday's episode that is available.

 

Is it just me or is any else having this problem?


Likelihood is perhaps Sky can't take a cloud recording of the show, which means once the live broadcast ends it is no longer available until ITV upload it to ITV X. Typically I've seen ITV can take several hours to upload live shows to ITV X after broadcast.

 

Open ItV X and check if it is available to play directly. If ITV have uploaded it with incorrect metadata it will likely prevent it from displaying on the playlist as the next available episode.

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