This discussion topic has been answered Discussion topic: I have not received the returns packaging

This message was authored by: Mino · ‎25 Jan 2024

I have not received the returns packaging

This message was authored by: Jones_The_Cat · ‎25 Jan 2024

@Mino wrote:
I have not received the returns packaging

If you've switched from Q to Stream then packaging isn't usually sent until after your 31 day trial period of Stream has elapsed.

If it doesn't show up a couple of weeks after that then give Sky a ring.

This message was authored by: MarkGoldsmith · ‎25 Jan 2024

What services did you cancel?

When did you cancel?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Jones_The_Cat · ‎25 Jan 2024

@Mino wrote:
I have not received the returns packaging

If you've switched from Q to Stream then packaging isn't usually sent until after your 31 day trial period of Stream has elapsed.

If it doesn't show up a couple of weeks after that then give Sky a ring.

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