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Discussion topic: I have Netflix with my sky account on sky stream however it is now telling me that I have to choose

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This message was authored by: Sismitherman

Message posted on ‎22 Aug 2024 01:43 AM

I have Netflix with my sky account on sky stream however it is now telling me that I have to choose

I have Netflix with my sky stream plan however I was watching it and now I can't as it says I have to choose an add free plan to continue watching and pay £6 extra why is this as Like I said I have it with my sky plan

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Avatar for mikealanr
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This message was authored by: mikealanr

Message posted on ‎22 Aug 2024 01:24 PM

Re: I have Netflix with my sky account on sky stream however it is now telling me that I have to cho

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sismitherman 

netflix recently made changes to the teirs that they provide. See this thread: Answered: Netflix with adverts? | Sky Community.

 

The old Netflix basic plan has been removed and you need to move to netflix with ads which is the new included option or pay to upgrade to remove the ads.

 

Also see: Sky Ditches “Basic” Netflix, Switches To Ad-Supported Plan | Cord Busters

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Exiled-in-HH

Message posted on ‎23 Aug 2024 08:45 AM

Re: I have Netflix with my sky account on sky stream however it is now telling me that I have to cho

@Sismitherman wrote:

I have Netflix with my sky stream plan however I was watching it and now I can't as it says I have to choose an add free plan to continue watching and pay £6 extra why is this as Like I said I have it with my sky plan

Did say "to continue watching without ads"?

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