@DanielPridmore wrote:
Also the sound sometimes slows down to what's showing on screen
What speed of broadband do you have? Are you connected via WiFi or ethernet? Sky Stream relies entirely on your broadband being fast and stable in order to function with any sort of reliability.
To find the speed reaching the puck, open the Netflix app, navigate to the get help menu and run a network check.
Ideally you want to have at least 30Mbps but preferably a lot more if you have other devices using your broadband at the same time.
