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Discussion topic: I cannot log on to discovery plus which comes with my subscription

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This message was authored by Vickybrooks This message was authored by: Vickybrooks

I cannot log on to discovery plus which comes with my subscription

Discovery plus comes with my subscription but I haven't ever been able to log on becuase I had previously had a subscription linked to my email address. How do I log on using my sky account please 

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This message was authored by mikealanr This message was authored by: mikealanr

Re: I cannot log on to discovery plus which comes with my subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vickybrooks 

 

You need to take out a free subscription via Sky marketplace as described here:

 

https://www.sky.com/help/articles/discovery-plus

 

You then need to link your Sky account with your discovery account. If you are saying this isn't working you will need to speak to Sky customer service or discovery support and ask them to unlink. We are fellow subscribers here on the forum.

 

MikeAlanR

 

 

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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