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Discussion topic: I cannot log on to discovery plus which comes with my subscription

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This message was authored by: Vickybrooks

Message posted on ‎04 Jun 2024 02:45 PM

I cannot log on to discovery plus which comes with my subscription

Discovery plus comes with my subscription but I haven't ever been able to log on becuase I had previously had a subscription linked to my email address. How do I log on using my sky account please 

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This message was authored by: mikealanr

Message posted on ‎04 Jun 2024 02:59 PM

Re: I cannot log on to discovery plus which comes with my subscription

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vickybrooks 

 

You need to take out a free subscription via Sky marketplace as described here:

 

https://www.sky.com/help/articles/discovery-plus

 

You then need to link your Sky account with your discovery account. If you are saying this isn't working you will need to speak to Sky customer service or discovery support and ask them to unlink. We are fellow subscribers here on the forum.

 

MikeAlanR

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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