I am a new customer and quite frustrated. All my apps say "This App is currently unavailable". Even all the free ones. I don't get to a page to sign in or anything. Please can someone help. I can't find my answer on here.
I have moved your posts to the Sky Stream forum on here for help.
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@Michelle20236 have you tried turning the Stream puck off at the plug for a couple of minutes to give it a proper reboot?
Sky Stream, Sky Glass Air and Sky Broadband customer
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I am a new customer and quite frustrated. All my apps say "This App is currently unavailable". Even all the free ones. I don't get to a page to sign in or anything. Please can someone help. I can't find my answer on here.
Do any of the live channels work?
Sky Stream, Sky Glass Air and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.If you would like to post a “Send Your Thanks to Sky” message please click Here
Yes, I can watch Sky and Live TV. It's just any apps say they can't be connected at the moment. I've updated apps a couple of times but they're still not working. 😞
So, I solved my problem. I rebooted the Sky broadband, switched the puck off at the plug, and turned it all back on again. Hopefully it's resolved now and won't be a recurring problem.
