24 Feb 2024 02:13 PM
I am struggling to set up Sky on my tv, can't get any channels (BBC1 , BBC2 BBC3, channel 4, My5, etc. Can't get Netflix either, it wants me to pay to sign up, yet I was told Netflix was part of the Sky package
24 Feb 2024 02:36 PM - last edited: 24 Feb 2024 02:36 PM
Posted by a Superuser, not a Sky employee. Find out more@Danielle0011 You're post isn't very clear, do you have a Sky Stream puck? What is happening when you set this up? Any messages on screen?
Have you followed the steps here https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...
24 Feb 2024 03:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:@Danielle0011 You're post isn't very clear, do you have a Sky Stream puck? What is happening when you set this up? Any messages on screen?
Have you followed the steps here https://www.sky.com/help/home/sky-tv/sky-tv-stream/setting-up-sky-stream/articles/setting-up-sky-str...
In addition to @GD1 's post. You need to follow specific instructions to link your Sky and Netflix accounts together.
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix
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