Unable to remove back panel on sky stream remote to change battery’s remote panel to stiff
@Max40 Follow the step by step guide here:
https://www.sky.com/help/articles/your-sky-glass-remote
It is hard to do it the first time. Some have found putting the remote face down on a towel helps or even using marigolds!
Try holding the remote in the palm of one hand, buttons facing down, and using a rubber/latex glove on the other hand to slide the back in the direction of the arrow embossed on the remote. It should yield a few millimetres and you'll then be able to lift it off.
They are quite stiff to open on the first go.
Hi @Max40 as others have said removing the back of the remote can be difficult the first few times you do so.
I find holding the remote at both ends with the buttons down and my thumbs on top and then applying pressure and pushing with one thumb and pulling with the other in the direction of the arrow is sufficient to remove the cover. Note the back only moves a few millimetres and can then be lifted off.
Many people have found that wearing rubber kitchen gloves helps to give more purchase on the plastic components.
Another egg in the mornings, it will come off.