This discussion topic has been answered Discussion topic: How to get a puck replacement

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How to get a new stream replacement puck

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You would need to call Sky and go through several troubleshooting steps first to prove the issue is with the puck.

What issues are you having?

Sky Stream, Sky Glass Air and Sky Broadband customer

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You would need to call Sky and go through several troubleshooting steps first to prove the issue is with the puck.

What issues are you having?

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

Did this answer not help you?

No WiFi signal message, and sometimes it just showed a colour line on tv and needs rebooting

Thank you

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