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Discussion topic: How sky stream whole home works

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This message was authored by: RafaelSilva

Message posted on ‎01 Aug 2025 09:33 AM

How sky stream whole home works

Hi I'm new to sky 
And i would like to know, i already have sky stream and would like to add whole home, does it need a new puck per tv ? or it is via app instaled on each tv ?


Best regards
Rafael

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Aug 2025 09:37 AM

Re: How sky stream whole home works

Posted by a Superuser, not a Sky employee. Find out more
@RafaelSilva wrote:

Hi I'm new to sky 
And i would like to know, i already have sky stream and would like to add whole home, does it need a new puck per tv ? or it is via app instaled on each tv ?


Best regards
Rafael

You need a puck for each TV, Sky stream does not have an app that can be used on other TV's

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: RafaelSilva

Message posted on ‎01 Aug 2025 09:40 AM

Re: How sky stream whole home works

So the aditional value is por each tv ?

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Message posted on ‎01 Aug 2025 09:43 AM

Re: How sky stream whole home works

Posted by a Superuser, not a Sky employee. Find out more
@RafaelSilva wrote:

So the aditional value is por each tv ?

Is listed on your Sky account  Manage your Sky TV

 

Each additional puck incurs a £39.95 set up fee

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: BenJoBanjo

Message posted on ‎01 Aug 2025 10:29 AM

Re: How sky stream whole home works

@RafaelSilva wrote:

So the aditional value is por each tv ?

The one Whole Home subscription covers all pucks you use. 

You will normally have to pay a (non-refundable) £39.95 fee for the loan of each additional puck. 

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