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Discussion topic: How do i reset my sky pin

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This message was authored by GMan2025 This message was authored by: GMan2025

How do i reset my sky pin

I have forgotten my sky pin and been round and round the help passages. My sky tv doesn't give me an option to go to settings - or i can't find it. It's driving me mad. Please help


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This message was authored by lettice This message was authored by: lettice Answer

Re: How do i reset my sky pin

Posted by a Superuser, not a Sky employee. Find out more

Your PIN is the last 4 digits of your mobile number you used when ordering.

If you have since changed it;

 

You can also update it through the Sky menu. On your Sky remote, select Home > scroll down and select My Sky > Manage your PIN > Forgot your PIN?.

You’ll need your bank details to hand, as you’ll be asked to enter the last 4 digits of your payment method to reset it. For Direct Debit payments, that’s the last 4 digits of your account number.

 

You'll see this error screen if you enter the wrong PIN 3 times. To reset your PIN, follow the steps above.

Blocked your PIN? For security reasons, if you enter the wrong PIN 3 times in a row, we’ll block it for 10 minutes. After the 10 minutes, try again. We won’t be able to unblock it any sooner.

 

More details here;

https://www.sky.com/help/articles/your-sky-glass-pin

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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