This discussion topic has been answered Discussion topic: How do I set up sky stream

This message was authored by: Ashleigh64 · ‎20 Feb 2026

Got sky stream today and I've been trying to set it up. It's been stuck on the "checking your status" for over an hour

I've tried turning it off an on again, I've tried several other things I've found from other people who had this problem and nothing is working

This message was authored by: Fothergill1 · ‎20 Feb 2026

Hi @Ashleigh64 I have put a link below to a troubleshooting guide when the puck get stuck on checking your status. Work through it and hopefully this will.

Stuck on checking your status

Good luck and post back if you are still having issues.

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This message was authored by: Fothergill1 · ‎20 Feb 2026

Hi @Ashleigh64 I have put a link below to a troubleshooting guide when the puck get stuck on checking your status. Work through it and hopefully this will.

Stuck on checking your status

Good luck and post back if you are still having issues.

------------------------------------------
If my post has solved your issue please mark as an "Answer" as it helps others identify the solution
If it has helped please give it a "Like"

This discussion topic has been answered Discussion topic: How do I set up sky stream

How do I set up sky stream

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