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Discussion topic: How can I re start my sky stream online?

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This message was authored by: 1morgs

How can I re start my sky stream online?

Cancelled stream a month ago and it stopped today but I've changed my mind. How can I reinstate it tonight?

D morgan
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This message was authored by: MarkGoldsmith

Re: How can I re start my sky stream online?

Posted by a Superuser, not a Sky employee. Find out more

Call Sky.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Sky Stream, Sky Glass Air and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by: 1morgs

Re: How can I re start my sky stream online?

@MarkGoldsmith already tried that, the lines are closed. Hence why I am trying here. 

D morgan
This message was authored by: GD1

Re: How can I re start my sky stream online?

Posted by a Superuser, not a Sky employee. Find out more

@1morgs  The forum can't get you set back online hence why you've been advised to call, you'll need to call when lines are open again.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: 1morgs

Re: How can I re start my sky stream online?

@GD1 Thanks but this is an absolute waste of time! 

D morgan
This message was authored by: GD1

Re: How can I re start my sky stream online?

Posted by a Superuser, not a Sky employee. Find out more

@1morgs  This is a customer helps customer forum, specific issues need to dealt with by calling Sky.  This is one of those cases.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: martswain

Re: How can I re start my sky stream online?

@1morgs I've dipped in and out twice.

You need to call Sky, it cannot be done online.

This message was authored by: Exiled-in-HH

Re: How can I re start my sky stream online?

@1morgs if you are desperate to access Sky subscriptions channels you could subscribe to NOWTV for a month or BBC, ITV, C4, and C5 channels can be accessed by via their streaming apps😉

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This message was authored by: Steve93

Re: How can I re start my sky stream online?

I've got the Nowtv app on my Apple TV, not seen bbc, itv, ch4 etc., perhaps not on there

This message was authored by: Fothergill1

Re: How can I re start my sky stream online?

Posted by a Superuser, not a Sky employee. Find out more

 


@Steve93 wrote:

I've got the Nowtv app on my Apple TV, not seen bbc, itv, ch4 etc., perhaps not on there


@Steve93  You can add BBC iPlayet, ITVX, Ch4 etc to your Apple TV from the App Store along with loads of others 😀

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This message was authored by: Steve93

Re: How can I re start my sky stream online?

Sorry I thought you meant you could watch them via the Nowtv app, but it's only Sky isn't it on Now tv 

This message was authored by: Padam_Padam

Re: How can I re start my sky stream online?


@Steve93 wrote:

Sorry I thought you meant you could watch them via the Nowtv app, but it's only Sky isn't it on Now tv 


Correct. All the other UK free-to-air channel apps carry live streams of their own channels - BBC iPlayer, ITVX, Channel 4 and My5 for example. 

If you purchase the TV Launcher app for Apple TV it gives you an EPG which will open the appropriate app to view a live channel directly, including Sky channels on the NOW app. It's very handy. 

This message was authored by: Steve93

Re: How can I re start my sky stream online?

Thanks already got Tv Launcher on Apple TV, it's very good use it quilte a lot,

 

just rang Sky as I only have tv essentials £5 a month they won't let me have Sky Stream, they tried to upgrade me to Sky Signature £29 a month, told them no, my contract ends in July'24 I may ring again & get it on a 30day rolling contract,

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