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Discussion topic: Home Move Blocked, Go as New Customer?

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Avatar for 1980ni
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This message was authored by: 1980ni

Message posted on ‎08 Nov 2025 08:41 PM

Home Move Blocked, Go as New Customer?

Basically our Sky Q package is coming an end and we are not going to renew due to cost. We are also moving and the new address is blocked fo Sky Q install due unsafe roof. Are we best to sign up as a new customer to Broadband and Stream, or convert existing account? 

trying to see which one is best value.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎08 Nov 2025 09:22 PM

Re: Home Move Blocked, Go as New Customer?

Posted by a Superuser, not a Sky employee. Find out more

Hi @1980ni 

 

Not sure the new address will fool sky anyway as a credit check will likely link you to sky anyway. I'd give sky a call and see what they offer you and check if it's in line with any new customer deal on the website.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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